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#VOICEAI

AI Voice Agents

Phone agents that answer, qualify and book, 24/7.

model: custom scope & deployment · contact for quote

~/telemetry/spec
Running
voice_stackvapi · retell · elevenlabstelephonytwilio_sipinference_gatecost_capped_routercompliancerecording_consent_on
Node health0%
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~/scope

6 capability modules
01#VOICE

Inbound answering

Every call answered in seconds, with greeting, intent detection and smart routing. No missed calls, no voicemail black holes.

  • Greeting flows
  • Intent routing
  • Webhooks
02#ON

Outbound campaigns

Follow-ups, reminders, reactivations and review requests, dialed automatically within compliance limits.

  • Cron
  • DNC filtering
  • Rate limits
03#QUAL

Lead qualification

Budget, timeline and intent captured in natural conversation, scored and pushed to your pipeline.

  • Structured output
  • Scoring rules
  • Webhooks
04#BOOK

Appointment booking

Reads real availability, books, reschedules and confirms. Clinics, real estate, restaurants and service businesses run on this.

  • Calendar sync
  • Confirmations
  • Double-book guard
05#SYNC

CRM and calendar sync

Every call logged with transcript, summary and outcome, synced to your CRM and calendar.

  • Run logs
  • API sync
  • Notifications
06#TRACE

Human handoff and analytics

Stuck calls transfer to a human with full context. Transcripts, recordings and dashboards show what callers want.

  • Human hand-off
  • Dashboards
  • Evals

~/stack

all runtimes production-validated

FOUNDATION

Node.jsTypeScriptPython

REASONING

OpenAIClaudeRealtime voice

FRAMEWORK

VapiRetellElevenLabs

STATE CONTROL

TwilioSIP trunkingCall recording

BACKEND CORE

CRM webhooksCalendar syncAuth scoping

~/process

4-stage execution pipeline
  1. 01SCOPE

    Which calls the agent handles, and where it must hand off to a human.

    output:Call handling contract
  2. 02ARCHITECT

    Voice stack, prompts, booking rules and CRM wiring.

    output:Voice architecture spec
  3. 03EXECUTE

    Build against real numbers, test accents, noise and edge cases.

    output:Working voice agent
  4. 04HARDEN

    Recording consent, cost caps, monitoring and fallback numbers.

    output:Production runbook

~/work-case-study

linked to live /work routes
~/action
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Years shipping
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Products launched
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