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#CHATAI

WhatsApp, Telegram and Messenger Bots

Sales and support bots where your customers already chat.

model: custom scope & deployment · contact for quote

~/telemetry/spec
Running
channelswhatsapp · telegram · messengerpaymentsin_chat_collectinference_gateroute·cache·streamsending_policytemplate_safe
Node health0%
○ waitingmeasuring...

~/scope

6 capability modules
01#CART

AI-assisted order taking

Customers browse, customize and pay without leaving chat. Orders land in your system, confirmed.

  • Product catalog
  • Payments
  • Confirmations
02#FAQ

FAQ and support

Instant answers from your docs and policies, with escalation to a human when it matters.

  • Semantic search
  • Human hand-off
  • SLA enforcement
03#ON

Broadcasts and templates

Promotions and updates via approved templates, segmented and scheduled, without bans.

  • Cron
  • Segmentation
  • Rate limits
04#REVENUE

Payments and CRM hooks

Collect payment in chat and sync every conversation to your CRM and sheets.

  • Stripe
  • API sync
  • Receipts
05#TOOLS

Admin dashboard

Teach the bot, review chats and step in live from one dashboard.

  • Dashboards
  • Human hand-off
  • Audit trail
06#PRODUCT

Multilingual conversations

Serves customers in their language, including Arabic and RTL layouts.

  • i18n
  • RTL layouts
  • Auto detection

~/stack

all runtimes production-validated

FOUNDATION

Node.jsTypeScriptPython

REASONING

OpenAIClaudeEmbeddings

FRAMEWORK

WhatsApp Cloud APITelegram Bot APIMeta Graph API

STATE CONTROL

Redis cacheSessionsWebhooks

BACKEND CORE

PaymentsCRM hooksAuth

~/process

4-stage execution pipeline
  1. 01SCOPE

    Which chats the bot owns, and where a human takes over.

    output:Conversation map
  2. 02ARCHITECT

    Channel setup, templates, payments and CRM wiring.

    output:Bot architecture spec
  3. 03EXECUTE

    Build against real numbers, test templates and payments.

    output:Working chat bot
  4. 04HARDEN

    Rate limits, ban-safe sending and handoff before launch.

    output:Production runbook

~/work-case-study

linked to live /work routes
~/work/20labChat commerce automation

20Lab

Order and catalog pipelines that keep storefront chats stocked and synced, without manual exports.

8+Workflows automated
99.9%Sync reliability
12/wkManual hours saved
PythonPlaywrightn8nSupabase
~/action
0+
Years shipping
0+
Products launched
0K+
Users reached
0%
Uptime mindset